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Always For Me Return & Exchange Policy

Customer satisfaction is important to us. Regular full price merchandise can be returned or exchanged within 30 days of purchase, if unused, unaltered and in original condition with tags still attached.Refunds will be made for the cost of merchandise only shipping charges are non-refundable. Items marked "No Return" are FINAL SALE and cannot be returned or exchanged.

No returns will be accepted after 30 days.

IMPORTANT:

Clearance items MAY NOT be returned or exchanged. There will be no refunds, credits or exchanges given for items marked "NO RETURNS". In addition, any items that are returned in used, worn and/or washed condition will be disposed of and we will be unable to issue any credits against those returns.

Returns/Exchange Procedure:

All items must be returned, within 30 days, in new condition, unused, unaltered and with original tags attached. Please return items in the original bags in which they were packaged. All garments sold as sets must be returned as sets - no size swapping is allowed. If the correct sizes are not returned together you will not receive credit for the return.

If you wish to return an item please do the following:

  1. Complete the section on the front side of your packing slip, indicating the item(s) and reason for return. This form must be completed and sent with the returned/exchanged merchandise to receive a refund.
  1. Pack items for return along with this original packing slip in the original packing or a secure carton. Remove and affix the returns label (found on the front side of your packing slip) to your return package to ensure accurate processing. All returns must include your customer name and order number in order for your return to be processed.
  1. Return shipping costs are NOT PREPAID. We strongly recommend that you send the package using a traceable, insured shipping method. Merchandise is the responsibility of the customer until it reaches us in its original condition. Insurance is recommended in the event that a package is lost or damage occurs to the merchandise by the shipping service while in transit. Should return merchandise be received by us that has been damaged, no credit or refund will be issued for the return. Always For Me, Inc. is not responsible for packages lost or damaged by the shipping service provider.

    Please send all returns to:

Always For Me, Inc. Returns
C/O Swan Fulfillment
415 Hamburg Turnpike
Wayne, NJ 07470

  1. If you wish to exchange an item, please follow the instructions above to return the original item. Exchanges are handled as a "return and re-purchase," and you can place your exchange order online. We offer one free UPS Ground shipping exchange per paid shipping purchase. When checking out, enter the following code in the promotional code box: EXCHANGE1162. When you enter this code you will not have to pay for shipping for your exchange order. You can also contact our customer service department by email at sales@alwaysforme.com. Include the style number, size and color of the item you would like us to order for you. These e-mails are taken care of on a daily basis and we will contact you once the exchange order is complete. If you prefer you can call our customer service department at 1-888-CURVY41 (1-888- 287-8941) or (631) 237- 4881 and we will be happy to assist you in placing your exchange order.

Returns will be refunded in the method of original payment. Please allow 1-2 billing cycles for the credit to appear on your credit card statement. We will notify you by email once the return has been received and the refund has been completed. There is no need to call to follow up returns. We are extremely efficient and timely in processing all returns.

Please note that any orders that are refused by the customer upon delivery will be subjected to return shipping fees. In addition, no reimbursements will be given for the original shipping fees.

Additional Information:

If you have some type of special circumstances, YOU MUST CALL OUR CORPORATE OFFICE AT 631-237-4881 TO GET MANAGEMENT'S APPROVAL. These returns will be reviewed and handled on a case by case basis.

Refunds will not be issued for merchandise returned after 30 days, in the event that you do receive management's approval for a return outside of 30 days, you will be given a store credit only (a $15 per item restocking fee will apply).
Store credits are valid for one year from date of issue and may be used by calling 631-237-4881 to place an order. Any unauthorized returns after 60 days will be donated or sent back to customer at their expense.

If you have any questions or need additional assistance, please email sales@alwaysforme.com , this is the quickest most effective way to get an answer. Or, call us Monday - Friday from 9:30am - 5:30pm EST at 1-888-CURVY41 (1-888-287-8941) or (631) 237- 4881.


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